Contact Information | Charles Maund Toyota

Charles Maund Toyota

DEALER RATING
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Shannon Brady
CarProUSA Specialist
Charles Maund Toyota
8400 Research Blvd
Austin, TX
78767

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At CarProUSA we connect you directly to Shannon Brady, a CarProUSA certified specialist, at Charles Maund Toyota. Shannon Brady is available to answer all your questions, help you find the right vehicle and financing option and provide you an exceptional, priority experience.

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too.


August 12, 2019
bill l.
Ordered tundra ,will be delivered at the end of August.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new Tundra and look forward to seeing you again soon!

August 3, 2019
James G.
Shannon and his crew did a great job
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

July 27, 2019
JANA M.
We had a great experience with Shannon and they're financing dept. I would highly recommend them.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota . We wish you safe travels in your new vehicle and look forward to seeing you again soon!

July 26, 2019
Jeff H.
I was getting a car for my mom and Shannon was great! He called me quickly (5-10 mins) after submitting my VIP Priority Pass. He greeted us as we walked up to the doors, even though he was wrapping things up with someone else. He made the experience relaxing, no pressure. The whole process was a breeze! She decided on a RAV4 and loves it! Thank you Shannon!


(side note)
I did fill out a VIP Priority Pass for Howdy Honda but we went straight to Charles Maund and decided on a RAV4 within a short period of time. Once I returned home with the RAV4, I saw the from Howdy Honda, so I ed back thanking them for ing me but let them know I had already purchased a car and would not be going to see them.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear your mom loves her new RAV4. James and the team will be thrilled to hear your feedback!

July 25, 2019
Marsha G.
Great service and easy buying experience.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

June 6, 2019
Brendan P.
Very good experience with Him. Wanted a specific color and he delivered it. Had 6 people wanting my truck I specifically ordered as soon as it came into the dealership. Leased a 2019 for less than what I leased my 2015 for. Extremely happy.
Response from CarProUSA
Congratulations on your new truck! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Charles Maund Toyota were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

May 28, 2019
Robert E.
This was the best and easiest car buying experience that I have ever had, and I have purchased dozens of new cars over the years! I will never buy a new car any other way! Thank you, CarProUSA!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

April 10, 2019
Brad B.
I received an from the dealership letting me know they didn't have any vehicles that fit my request.

April 8, 2019
Tom H.
My wife and I arrived at Charles Maund Toyota on Monday afternoon. We were kindly directed to Walter Sanchez who helped us consider some options. I didn't know what I wanted but he let us drive a Camry SE Hybrid. We liked it but decided to look around at other dealers and brands before deciding. We came back on Wednesday to drive it again, but didn't decide to buy until Thursday. He was patient and helpful, and Charles Maund Toyota made the purchasing process easy for us.

April 4, 2019
David D.
Had a great experience with Travis. He was very honest and walked us through the process in an informative manner.

March 14, 2019
Greg H.
The car wasn't the same color as the picture.

March 6, 2019
Roscoe P.
Salesman was excellent. Time spent was much less than without the CarProUSA Priority Pass.

November 5, 2018
Fred T.
This is my second experience with the CarPro as Shannon helped my Mother lease a RAV4 in December, so my expectations were sky high. I’m happy to say that Shannon exceeded those expectations and made me an offer on a Tundra I couldn’t refuse. By the way, the RAV4 was my Mons first new car ever at age 74 and this Tundra is my first new truck ever. I just couldn’t stand dealers until now. Great job on your process!

October 12, 2018
Karrie M.
AMAZING!!! First I am so glad I’ve been listening to you for 5 years! THANK YOU! Now let me acknowledge Mr. Shannon Brady.....Incredible! This was the absolute best buying experience I have ever had. Speaking to Shannon two days before I could get there, he knew exactly what I wanted. He knew this because when I called in and left a message, he called me back on his day off! He gave great advice and was straight up no pressure! I will be back..... not for awhile though, because I took your advice and bought a Tacoma!!! Thank you Mr. Despreporno! P.S. I’m still gonna listen to your show!!!

September 24, 2018
John M.
Shannon was GREAT 5 STARS. But the Finance department was extremely slow and inefficient. Though there ad says 'out in 60 minutes' we spent 3 hours there and 2 of those hours were waiting on the Finance department. They have a very poor paperless system. I have purchased many cars from Charles Maund, though years ago, and do not remember ever having this problem with financing.

September 21, 2018
Anonymous
Purchased a pre-owned car from Shannon Brady, who did a terrific job of representing the dealership, presenting the car and handling our purchase. I signed up with the Despreporno program and within a few minutes, Shannon called to inquire about my vehicle needs. I set up an appointment to see the car within the hour. When we got there, the car was sitting outside his office. He showed the car, answered our questions and took a test drive. No pressure whatsoever. The car was like new and a great deal. Less than 2 hours from arriving, we were departing with the vehicle. The car was not only washed, but the seats were scrubbed as part of the delivery prep. Overall, the process was a very pleasant, relaxed, no hassle car buying experience. Not only did Shannon do a great job, but everyone we met and dealt with was friendly and courteous.

September 17, 2018
Guy W.
Shannon gave us his undivided attention, answered all of our questions and gave us all of the information we wanted to know based on the questions we asked he gave us additional information to allow us to make a good solid decision. There was NO rush and there were NO interruptions. He took all of the time required. I will strongly recommend Shannon and Charles Maude Toyota to anyone who is interested in purchasing or leasing a vehicle.
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