Contact Information | Gillman Acura

Gillman Acura

DEALER RATING
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April Porter
CarProUSA Specialist
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Gillman Acura
18002 Interstate 45 North
Houston, TX
77090

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too.


June 14, 2019
Donald L.
Did not end up making a purchase. I was very well taken care of and will go back when Acura is an option in the future.
Response from CarProUSA
Thank you for choosing CarProUSA and Gillman Acura, we look forward to seeing you again soon!

June 14, 2019
mark k.
April and Judy were terrific. They provided superior service and made being our new Acura a painless experience. We traveled from San Antonio to Houston to take advantage of the Despreporno experience and we were not disappointed. Compared to other dealers we ed, they were far superior
Response from CarProUSA
Congratulations on your new Acura! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Gillman Acura were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

June 12, 2019
James P.
Great sales team. They were able to help us into the car my wife wanted. I would have given 5 stars, but I left a 1st aid kit and air compressor in the cargo area of my trade, and was unable to reclaim my belongings. I ed the dealership the following week after I got the new car. When I informed the salesman of what happened he said he would look for the items. A short time later he called me back and told me he could not find them, and that my belongings probably got thrown away. The 1st aid kit has sentimental value and can't be replaced. I don't believe my belongings were disposed of. With the concern of good ratings by this dealership there should be some concern in getting my things back to me.
Response from CarProUSA
We apologize for your negative experience with Gillman Acura. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

April 28, 2019
Tom K.
Very hassle-free experience. Let me test drive three RDX models. Handled Acura financing at the dealership. Feel like I got a decent deal. About three hours (including test drives) from walk-in to all paperwork finalized.

March 8, 2019
Abdul B.
Amir was out sick, so Ande was assigned to us. But his style didnt click so we left
Response from CarProUSA
Thank you for letting us know, Abdul. Even with Amir out sick, we still expect that you will have an excellent experience at a CarProUSA dealership. We have passed along this message to the dealer. We wish you best of luck with your search for a vehicle.

March 6, 2019
Roger F.
Chased dealer rep for 3 days before connecting. Tedious. Typical dealer dynamics. Disappointing.
Response from CarProUSA
Hello Roger, Thank you for letting us know. We take these experiences seriously, and we rely on feedback like this from customers. It seems this dealer did not deliver the experience we expect from our CarProUSA dealerships. We wish you the best of luck in your search for a vehicle.

March 3, 2019
Mike C.
Great service. Nice showroom.
Response from CarProUSA
Hello Mike, It's great to receive this feedback concerning your recent visit with Masum at Gillman Acura. He always does a fantastic job! We do appreciate you being a valued show listener, and thank you for working with Masum and the Gillman Acura team and giving them an opportunity to earn your business! When you are ready, we feel confident that Masum and his team will help you find the perfect vehicle.

February 11, 2019
phillip s.
Answered question honestly.
Response from CarProUSA
Hello there Phillip, We appreciate this feedback about your recent visit to Gillman Acura! When you're ready to keep looking and pick out that next new Acura vehicle, we know that the team there at Gillman will be eager to help. Thank you for being a valued show listener, reader, and Gillman Acura customer!

February 9, 2019
Rena F.
Rick was very helpful. I didn't like the fact that he said he wasn't going to give me specific numbers if I wasn't planning on buying today. I know that was a sales tactic, but I didn't appreciate that. I should have walked out at that moment. I didn't because I like him over all and he was helpful. We got the payment close to where I wanted it, and I told him about the medical bankruptcy, but they would be able to get there anyway. After much discussion with the finance guy it changed by over $200. They finally got the price down but not where we had originally talked about. I did buy the protection package, GAP insurance and the extra warranty. They originally wanted me to pay #3900 for the warranty but got it down to $1680. I don't like all that BS! Over all they were nice and helpful. I would go back but I would handle my end somewhat differently. I didn't really feel that I got any special deal as a VIP.

October 9, 2018
Dave L.
Easy new car lease
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