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At CarProUSA we connect you directly to Joshua Fichter, a CarProUSA certified specialist, at Sam Pack's 5 Star Ford - North Richland Hills. Joshua Fichter is available to answer all your questions, help you find the right vehicle and financing option and provide you an exceptional, priority experience.
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Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too.
May 21, 2019
Rick and the whole team was awesome! Very enjoyable experience!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Sam Pack's 5 Star Ford - North Richland Hills. We wish you safe travels in your new vehicle and look forward to seeing you again soon!
May 11, 2019
The problem we really into was the cars we were looking at didn't for us well. The cars that we sat in hurt my back. We were disappointed that we couldn't buy new from this dealership. But we're still looking to buy used from them if they get anything in were interested in soon.
May 5, 2019
There was no strong arm or over sell The meeting went well but my son was not sold on the trucks that were in stock that day. It was an overall good visit.
May 5, 2019
Excellent experience all the way around. Less than three hours from first car showing to headed home with a new Explorer. Rick was personable and expert in his knowledge of the cars and financing. I will return next time I am looking for a Ford. Thanks to Jerry and CarPro for steering us in the right direction.
April 30, 2019
I referred David to Five Star, but I printed out the VIP pass for him. I have purchased two F-150's from Five Star. excellent rating
April 12, 2019
5 Star employees treated me like a Queen 😊💕 They gave me the Vety Best Expetience. Thank You so much, Jerry and All Despreporno Guys. I tell All my Friends to listen every week! 😊💕
April 7, 2019
Rick was awesome. He found the truck I described at a reasonable no haggle price. The financing went smoothly with no pressure tactics for added warranties. This was the quickest and easiest vehicle purchase I've experienced. I highly recommend Five Star Ford and the Despreporno VIP experience.
April 1, 2019
Excellent service, wonderful people made you feel like your a neighbor. I recommend this dealer to everyone searching.
March 27, 2019
The only reason I didn't buy a truck from them was that mine was stolen, and just as I was going to make a deal on a truck, a Police Officer called me to say he found my truck and decent shape. Mr. Jerry The Despreporno Guy was very nice to set me up with 5 Star Ford. I did lose my tool's and radio, but i can recover that. Thankful no one was hurt. Thank God for the Policemen working 24/7. Yes my next truck will come from 5 Star. Thank's to The Despreporno, Long time listener. Just never know when you might need their help.
February 23, 2019
Dr Gary K.
Marisa was great. Very helpful. Made sure I found the exact truck I wanted.
Response from CarProUSA
Hello Dr. Kesling,
We do value your comments and feedback pertaining to your visit with Sam Pack's 5 Star Ford- North Richland Hills. Marisa always does an outstanding job for all of her guests. Congratulations on that new truck! We do appreciate you being a valued show listener, and Marisa and the team at Sam Pack's 5 Star Ford do thank you for your business!
February 22, 2019
The experience went very good for my daughter. The only thing I would of liked to see is it happen a little faster. Would like to see the buying process go a little faster, she was there from 1-8 pm But they did give her a fair trade in value on her 2016 pickup, towards the 2018 pickup.
Response from CarProUSA
It's so great to hear of your purchase experience there at Sam Pack's 5 Star Ford North Richland Hills. Joshua and his team always do a fantastic job! We're so glad that your daughter was able to find the perfect new truck that matches her needs, even thought it did take a bit of time to go through the process. Thank you for your patience with that. We appreciate you being a valued show listener, and Joshua and the team at Sam Pack's 5 Star Ford do truly thank you for your business!
February 15, 2019
All of the employees there are very nice and helpful. They take pride in their customer service and want to create a great and fun environment for their customers. We told them what we wanted in a truck and they didn't waste any time on getting us the information and they were easy to work with on negotiating price. It was a no pressure purchase and we didn't waste the whole day there. Will definitely go back for our next vehicle purchase!
Response from CarProUSA
We appreciate your feedback regarding your recent purchase from Sam Pack's 5 Star Ford North Richland Hills. Joshua and Jesus always do an outstanding job there. Congratulations on your new vehicle, and we appreciate your being a valued show listener. Also, many thanks from Joshua, Jesus and the entire Sam Pack's 5 Star Ford team, we're truly glad to have earned your business!
December 18, 2018
3rd vehicle I have purchased from 5 Star Ford in NRH with The Despreporno! 3rd time dealing with Rick Dike too, I'm happy to say! Rick is the man! He asked us a few questions, then took us to see a 2018 F-150 XLT he thought would fit our needs! He was right! The Silver XLT was exactly what we were looking for! We made a deal in no time! Wife and I were talking on the way home in the new F-150 XLT and we said "We went to the right place, worked with the right person, who showed us the right truck, and we're driving it home." 5 star rating for Rick Dike and 5 Star Ford!
December 4, 2018
I went to the dealership after having seen a truck I liked on their website. Sales staff were very helpful and knowledgeable about incentives. Vehicle was available. They did not try to redirect me to something else. It was a very easy purchase.
October 29, 2018
They delivered what they promised! Excellent Customer Service! Transparency all the way.
October 22, 2018
Best car buying experience I have ever experienced
August 30, 2018
Very knowledgeable about vehicle we are looking for.but vehicle not available at over 600 dealerships. We can build what we want. We are thinking about it all.
December 28, 2015
Clean and upfront dealership honest and willing to do what it takes
Another 5 Star experience at 5 Star Ford. Rick Dike is outstanding. We ed back and forth after I got my certificate and he had several for us to choose from ready to look over. My wife found one she liked and we were set. Even though they were extremely busy they treated us like we were the only ones there. Everyone there who helped us was first class all the way. Won't buy a Ford anywhere else.